To Our Visitors & Customers
Welcome to, and thanks for visiting ThePerfectBass.com! Here’s our story…
In 2002, I was working for a software company that built software for web site creation and online marketing. I had saved my pennies for what felt like an eternity and finally began my search for a particular high end bass guitar. I called dealers across the US looking for more information on this bass. During that process, I found that the dealers I had contacted were interested in selling me a bass, but not very interested in providing me with an exceptional gear buying experience. I was disappointed because I felt like I deserved a little more than what I was getting.
Not satisfied with my choices in terms of the dealers that were available, I took my experience in the web technology business and my passion for music, bass, and guitar and formed them into The Perfect Bass, LLC and The Perfect Guitar.
It started as an Internet only operation and was a side project to my day job at the software gig. By 2004, TPB had grown so much that I knew had to choose one or the other. My passion for guitars and desire to serve the bass and guitar communities better than anyone else took over, and I left the security of my regular gig to put all of my effort into TPB and TPG!
In late 2005, I began to expand the products offered at TPB/TPG and started to build the team! Since then, we have become one of the fastest growing, privately owned bass and guitar specialty stores in the US!
There are really 3 things that make TPB/TPG different from other guitar stores…
1.) BYSIBYG – The Bass You See Is the Bass You Get! When you buy a bass shown on our site, you are buying that exact bass, not one just like it! The photos are real and our pro staff takes pictures of every instrument in stock! We back that up by listing the serial number with the item, so you know it’s a unique instrument and not stock photos from the manufacturer. We also provide an exact weight of each instrument, and, if it’s a scratch and dent or B-stock, we give you pictures of the actual blemishes, so you know exactly what you’ll get when that guitar arrives! No guesswork required!
2.) Bass & Guitar Players Answer the Phone – Don’t believe me? Try it out by calling us toll free at 866.751.3220! Everyone outside of our administrative office plays bass, guitar, or BOTH! These guys know their stuff, and, if they don’t know the answer to your questions, they have the combined experience of our entire team to fall back on! We take this to the next level by having very high standards of conduct. Every member of our team is trained on core values that we hope makes you feel like our best customer, not just a customer number…
3.) Quality Control – The manufacturers whose products grace the pages of ThePerfectBass.com are chosen carefully. We spend a lot of time analyzing the value that our customers receive from the products you purchase from us before we choose to sell them. But to make sure that we’re delivering exactly what you expect, every guitar or bass you get from us is quality checked 3 separate times by 3 different people before it’s shipped: Once when it arrives, again when we take the detailed photos, and yet again before it is shipped out to you. We call these last 2 quality checkpoints “white glove” inspections, and they are performed under 3,000 watts of lighting to make sure that we catch anything that doesn’t meet our standards!
(Just a side note: One of my customers who now works in our shipping department once said, “Your B-Stock is better than their A-Stock!”. This quote speaks for itself about how serious we are about taking care of instruments that will provide their eventual owners many years of inspired music making!)
All of this adds up to what we think is an exceptional gear buying experience, and that’s what I’ve set out to provide my customers with since Day 1. But it doesn’t stop there. Even today, our team continues to innovate and come up with new ways of making that experience better. I hope that you will find value in the extra care and effort we take to win your business and will reward our team with your next purchase and the one after that!
Thanks for taking the time to learn more about TPB, we appreciate your business and hope that we can become Your Lifetime Guitar Store!
James C. Bethea